Troubleshooting

We'll continue to answer your most frequently asked questions right here, so be sure to check back whenever you have an issue or question.

How does my Brita filter work?

Water filtration is extremely important. Click here to find out more!

My espresso is not quite right.

Click here for a guide on how to get your espresso perfect every time!

I can't get the hang of latte art

Need to perfect that artwork? Click here to have a look at our tutorial videos!

I'm missing some barista kit.

If you are missing any barista kit contact Matthew Algie on 0800 263 333.

My Coffee machine has broken down.

Contact your maintenance team.

Check back regularly for more troubleshooting updates!

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